Consumer complaints against telcos fall in Q2 New Complaints Per 10,000 Services in Operation New consumer complaints against telcos has dropped 9.7% in the second quarter of 2015, after a shocking rise of 12.1% in the first quarter of 2015. According to the Telecommunications Complaints in Context (TCC) report jointly published today by the Telecommunications Industry Ombudsman (TIO) and Communications Alliance, this is the lowest level of new complaints since 2007-2008. The rise in the first quarter has been brushed off by John Stanton, CEO of Communications Alliance as “normal seasonal stuff”. He says, “The first quarter always has the highest number of complaints which seems to relate to people … Continue reading Lower Consumer complaints in Q2