Jade Baggins-Clark has never been a big user of smiley-face animations on her mobile phone, and yet every month for the past five months she receives one on her Android device. Unfortunately for Ms Baggins-Clark, she never asked for the smileys, nor for the $5 price tag that comes with each one. The Bathurst mum of two is one of many consumers left questioning premium service charges on their monthly mobile phone bills, for which they have no recollection of signing up. Rather than appearing on credit card bills, third-party charges show up on mobile phone bills after subscription or in-app purchases are made. “Customers should be aware that when … Continue reading Mobile premium services and direct carrier billing still catching out consumers